FAQ'S

Looking for answers before you order? We've put together our most frequently asked questions about our gift boxes, delivery, personalised messages, dispatch times and Australia-wide shipping. If you can't find what you're looking for, feel free to contact us—we're always happy to help.

Frequently Asked Questions

Do you include a personalised message?

Absolutely! Simply write your message at checkout and we'll handwrite it on one of our gift cards at no extra cost.

Do you send the gift directly to the recipient?

Yes! Most of our customers send gifts directly to friends, family or colleagues. We never include pricing or invoices inside the gift box.

How quickly do you dispatch orders?

We dispatch orders quickly from the Gold Coast. Express Post is available if you need your gift to arrive sooner.

Do you deliver Australia-wide?

Yes! We deliver gift boxes Australia-wide using trusted courier and Australia Post services.

Are your gift boxes already wrapped?

Yes. Every Love Gifting box arrives beautifully packaged and ready to gift, so there's nothing extra you need to do.

Can I choose the delivery date?

You can leave your preferred delivery date in the order notes and we'll do our best to help your gift arrive at the right time. While we can't guarantee courier delivery dates, we'll dispatch your order accordingly.

What occasions are your gift boxes suitable for?

Our gift boxes are perfect for birthdays, Father's Day, Mother's Day, thinking of you, sympathy, get well soon, congratulations, thank you, new baby, self-care and just because.

Can I send a gift if I don't know exactly what they'll like?

Definitely! Our gift boxes are thoughtfully curated with popular products that are designed to make gifting easy and memorable.

Do you offer corporate gifting?

Yes! We can help with employee appreciation gifts, client gifts and corporate orders. Contact us for bulk pricing and personalised options.

Can I order in advance?

Yes. Many customers order early for birthdays, Father's Day and Christmas. We'll safely prepare your order and dispatch it at the appropriate time where possible.

What if my gift arrives damaged?

If your order arrives damaged or there's an issue with your gift, please contact us as soon as possible and we'll work quickly to make it right.

Can I add extra items to a gift box?

Many of our gift boxes can be customised with additional treats. Simply browse our range or contact us if you're looking for something specific.